• We appreciate sometimes plans change. If you need to cancel your order, please contact us to discuss this. Please note we reserve the right to deduct material costs from your refund where appropriate. We regret any special request or personalised orders cannot be cancelled once work has been started on them.

    Your order will be sent to you via Royal Mail 2nd class post. Postage and packing charges are for the UK only. We are happy to post to the rest of the World but please contact us before ordering so that we can advise the additional cost.

    We go above and beyond to ensure you get what you asked for. If this has not happened - please do tell us first so we can put it right :)